Frequently Asked Questions

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As of now, we are only providing our services to the down town napa area. Service is only available to you if your garbage day of the week is friday. 

 Your bins will be placed at the curb between 6:00 PM and 8:00 PM thursday evening and returned between 6:00 PM and 8:00 PM Friday. 

If you have more bins than our standard service covers send us an email—we'd be happy to work with you to create a customized plan that fits your needs. Whether you have additional garbage, recycling, or compost bins, we'll find a solution that's right for your household or office. 

No. Once your trail period has ended you can begin to use your monthly donation bag allowance that is included in the monthly plan.

 Donation bags may only contain clothing, shoes, and books. Clothing and shoes do not need to be in perfect condition and may be stained, worn, or torn.

If you would like us to pick up other donation items, please contact us by email. We'll be happy to discuss your needs and determine whether we can accommodate your request.

 Our Battery Pickup Service is a convenient one-time service designed to help you safely dispose of used household batteries. We collect your old batteries and deliver them to approved battery recycling and disposal facilities.

In Napa, batteries are not permitted in garbage, recycling, or compost bins due to the significant safety risks they pose. Batteries that are thrown away incorrectly can cause fires in collection trucks, recycling facilities, and landfills. 

 We collect these items from your home and deliver them to the appropriate recycling, donation, and disposal centers, ensuring they are handled responsibly and diverted from the landfill whenever possible. 

Yes. If you have a commercial building that needs garbage bins placed out  and brought in we can help you.